Eligibility for Returns
- Items must be returned within 30 days of delivery.
- The product must be unused, unworn, and in original packaging with tags attached.
- Certain items (such as personalized/custom products, intimate goods, or clearance sale items) are non-returnable.
Return Process
- Contact us at [your support email] with your order number and reason for return.
- Once approved, you’ll receive return instructions.
- Ship the product back to us.
- Refunds will be processed to your original payment method within 5–7 business days after inspection.
Exchanges
- If you need a different size, color, or product, please request an exchange instead of a refund.
Damaged or Wrong Items
- If you received a damaged or incorrect item, please contact us within 48 hours of delivery, and we’ll replace it at no cost.
Return Shipping Costs
- Customers are responsible for return shipping unless the return is due to our error (wrong or defective item).
